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Manual Segments Explained

Manual Segments are static player lists you build from custom rules and refresh on demand. Use them when you want a fixed, controlled audience — not a list that keeps updating on its own like Data-Driven Segments do.

How It Works

You build a segment by stacking conditions on the left. Each condition is a self-contained block — for transaction-based conditions, filters like money type, status, and period all live inside the same block. All conditions are combined using a single logical operator (AND or OR) that applies to the whole segment.

On the right, you get a live preview of matching players. You choose which columns appear in that preview and whether metric-based columns (totals, averages) are calculated over lifetime or a custom period.

Step-by-Step

1. Open the segment builder

Go to Segments and click Add New Segment. You'll land on the Add Segments screen: empty conditions panel on the left, empty results table on the right.

2. Add your first condition

Click Add Condition and pick what you want to filter by — for example, Total Deposits Amount.

Each condition block exposes only the fields relevant to it. For a transaction-based condition, you'll typically configure:

  • Operator — e.g. Is greater than or equal to

  • Value — the number to compare against

  • Money Type — e.g. Real money

  • Status — e.g. Success (completed)

  • Period — e.g. During the lifetime or Within the last (which reveals a value + unit of time, like 1 month or Fixed Date Range)

  • Ignore conversion to the project currency — see Tips below

The upside: you no longer need separate conditions for "deposit count > 1 AND status = success AND money type = real money". The most common combinations are bundled into a single block.

3. Add more conditions and combine them

Click Add condition to stack more rules. At the bottom of the conditions panel, you'll see the combining logic:

Players must match all conditions — Switch to Any (OR)

Toggle it to switch between:

  • All (AND) — a player must match every condition

  • Any (OR) — a player must match at least one condition

The operator applies to every condition in the segment at once — you can't mix AND and OR within the same segment.

4. Configure result columns

Above the results table, open the columns dropdown (labeled with the current selection count, e.g. 3 items selected). Selecting your columns before running the segment is cleaner, but you can also change the selection afterwards and refresh.

The default columns are:

  • ID

  • Name

  • Registered At

You can also add any of the following:

  • Phone, Email, Age

  • First Deposit Date, Last Deposit Date, Last Withdrawal Date

  • Total Deposit Amount, Total Deposit Count, Average Deposit Amount

  • Total Withdrawal Amount

  • Total Casino Bet Amount, Total Casino Win Amount, Average Casino Bet Amount, Total GGR Casino

  • Average Sportsbook Bet Amount, Total GGR Sportsbook

  • Real / Bonus Balance

  • Total Emails Sent, Total Emails Opened, Total Emails Clicked

  • Total SMS Sent, Total SMS Clicked

  • Total Push Sent, Total Push Clicked

5. Set the metrics period

Next to the columns dropdown there's a Lifetime checkbox. It controls the time range used to calculate metric-based columns (totals, averages, counts).

  • Lifetime on (default) — metrics use all available history.

  • Lifetime off — pick a custom period and metrics are recalculated for that window.

This affects the table display only, not the segment criteria. You can filter by lifetime deposits and still show last-month deposits in the preview.

6. Run the segment

Click Run Segments. Matching players appear in the table, and the count shows next to Reports at the top.

7. Save, export, or refresh

Once the segment is run, you have three options:

  • Save — persists the segment conditions so you can reuse them, e.g. as an audience in a marketing automation campaign.

  • Download icon — exports the current result list as CSV for external use.

  • Refresh icon — re-runs the query to pick up any new players now matching the criteria (useful before exporting after some time has passed).

Tips / Things to Know

  • Bundled conditions are one logical unit. A single Total Deposits Amount block with Real money + Success (completed) + Within the last 1 month already evaluates all three filters together. Don't stack separate conditions for the same metric unless you genuinely want separate rules.

  • Currency conversion is on by default. Amounts are compared in your project currency — if you set Total Deposits Amount >= 100, InTarget uses the converted amount. Tick Ignore conversion to the project currency to compare against the native transaction amount instead — a deposit of 100 in any currency will match.

  • Condition Period ≠ Metrics Period. The Period inside a condition filters who gets included in the segment. The Lifetime toggle above the results table only affects how display metrics are calculated.

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